Some Tesla Model S and X owners have recently discovered that the range of their cars has been reduced by 20% after a software update. It is not the first time this has happened and it means that many users cross a red line that has led them to re-file a lawsuit against Tesla.
According to users, “Tesla deliberately interfered» with the performance of their vehicles through an update that has reduced the battery capacity, and with it the autonomy of their vehicles.
In addition, they indicate that the update that has reduced the capacity of your battery did not include any warning note indicating the loss of autonomy what it would imply, nor the reasons for carrying it out.
It is not the first time that Tesla has faced a lawsuit of this type. Already in 2019, many Tesla owners said that after updating the software to versions 2019.16.1 and 2019.16.2, the range of their models was reduced by 20 and 50 km. An action that also affected the charging power.
The affected models are mainly units of the Model S with the 85 kWh battery. A version that was discontinued in 2016, and whose last units finish the 8-year warranty next year- Something that indicates that many have already run out of it.
At the time, pressure from customers led Tesla to restore most of the battery’s capacity and compensated each owner $625.
Now, Tesla not only has not rectified, but is even indicating to customers that they do not have a guarantee, and that they are contacting technical services, that The best thing you can do is replace the battery with a new one.yes, after going through the box with Budgets up to $15,000.
An action that possibly has an explanation in a safety problem related to the passing of the years and the cycles in these batteries, and that a reduction in useful capacity allows any problem to be minimized.
But Tesla is not managing these actions correctly simply by not communicating to its customers the reasons for this limitation which, as we see, is not the first time it has happened and which once again forces customers to put themselves on the warpath to regain their autonomy.